Client Support Team
With extensive experience and a deep passion for the entertainment industry, our expertly trained partner support team is ready to investigate your inquiry in detail. Our job is to provide you with professional support and advice tailored to your needs, to help you achieve the highest standard of success. We believe that every event is an opportunity to create an unforgettable experience, so we dedicate ourselves wholeheartedly to making your project stand out and achieve exceptional results.
Marketing
Make use of our impressive marketing channels such as our international customer database, ticket sales website, affiliate programs, digital advertising and retargeting, and social media.. With our personalized approach to marketing solutions, you will reach the right target audience. Due to the large number of users who visit our platform daily, events have a higher chance of being noticed.
Customer service
Our internal customer support team is highly trained and skilled in handling a variety of inquiries at any given time. Our fan-focused approach puts customers at the center of every request, ensuring top-notch support, professionalism, and assistance in all situations – from canceled events to lost tickets.
Eventim.hr | INFO CENTER: info@eventim.hr
Eventim support for organizers: weekends from 3:00 PM to 8:00 PM | events@eventim.hr; +385 91 616 1190
EVENTIM.Access | Scan like a pro
EVENTIM.Access enables complete visibility of who is in your space and when they arrived, ensuring the highest level of security in access control. Our EVENTIM.Access ticket scanning app is free and easy to use. You can check tickets quickly and easily at the entrance using your smartphone. As soon as you scan the ticket, the app will show you a valid ticket and whether the person has already entered your event. You can restrict access by location or ticket type to ensure that only authorized people have access to certain areas.
Access Control
We provide complete visibility of who entered and when. Our access control system ensures the highest level of security. Through our system, you can restrict access based on location or ticket type, ensuring that customers with specific tickets have access to the correct areas.
EVENTIM.analytics | Data Analysis
EVENTIM.Analytics is a data analysis tool developed by CTS EVENTIM. Our EVENTIM.Analytics is powerful and easy to use and provides detailed information on ticket sales for individual events. It enables queries such as profitability analysis, benchmarking and performance monitoring of marketing activities. Eventim.Analytics also displays the demographic and geographic data of customers, thus helping you to understand the structure of visitors and thereby maximize ticket sales. Analyzes are presented in transparent charts and diagrams with a flexible user interface that is fully accessible even on mobile devices. Also, it enables the measurement of the effect of promotions in relation to the expected results with the possibilities of campaigns and comparisons. The tool is mobile-friendly, allowing you to access sales data wherever you are, offering statistics and visual representations through clear graphs and charts.
Event.Card
We appreciate and reward our loyal customers! By joining the club of loyal customers, each member can attend many events at exclusively low prices and collect special loyalty bonuses for every purchase through the eventim.hr website. A bonus in the amount of 2% of the purchase of each ticket is loaded into their user account at the end of the calendar year.
Souvenir ticket | Eternal memory
Our unique, specially designed commemorative ticket is a real treasure for any ticket collection. The ticket has a high-quality color design that can include your logos and images of the artist or event. It is an exceptional gift and added value to any event. It is available for sale online.
